Health & Safety Procedures
We are open and trading online and providing a collect from store service on a daily basis. 

After you have received an email from us confirming that your order is ready, you will be asked to use the BOOKING IN section to arrange a collection. 

During this period of COVID-19 precautionary measures, more than ever, the health, safety and wellbeing of our staff and customers remains our primary responsibility. Suffice to say, we are following best practice guidelines outlined by the UK Government and WHO, and wherever appropriate and possible, going over and above to ensure we not just meet but exceed compliance standards.

Delivery Times
Given the added pressures on the postal services right now, and the reduced workforce we have in place (to ensure safe distancing measures), delivery times on orders are regretfully taking longer than normal. Your patience and understanding is much appreciated.

Customer Service
Given the reduced workforce we have in place (to ensure safe distancing measures), our customer service response times are regretfully longer than normal. Rest assured, we will handle all enquiries, prioritising as required. Your patience and understanding is much appreciated.

Vinilo Team