PLEASE READ ALL THE INFORMATION ON THIS PAGE BEFORE MAKING A PURCHASE AND MAKE SURE YOU FULLY UNDERSTAND.
THANK YOU FOR SUPPORTING THE ARTIST NEW ALBUM
RESCHEDULED / TBC OUT STORES // COVID19
Event dates are subject to change, postpone TBC pending government Public Health England guidance around the coronavirus outbreak.
We will inform you with a change of date, TBC email.
Please do not contact us until a rescheduled date is announced.
TBC OUT STORES
We will be working with the label, artist, venue & goverment guidelines
We will be in touch when a rescheduled date has been confirmed.
RESCHEDULED // OUT STORES
Once a rescheduled date has been announced you have 14 days to apply for a 'ticket only refund' or part ticket refund with product.
We understand that the new rescheduled date may not suit everyone
This applies to rescheduled shows only.
Ticket only option is limited to 1 per person per order.
Please do not re order
We reserve the right to refuse admission to anybody ordering more than one ticket only per person.
Anyone ordering more than one ticket only will be refunded the entire order, and will be asked to try again, this sometimes takes a while to do so and you might miss out on tickets due to event selling out.
Please do not order more than 4 Bundles per person per order.
All Unsuccessful orders will be refunded within 7 working days from date of purchase.
STRICTLY NO TICKET RE SELLS ON ANY EVENT
WE RESERVE THE RIGHT TO REFUSE ADMISSION TO ANYONE RE SELLING OR PURCHASING RE SOLD TICKETS.
ENTRY TO OUR EVENTS
YOUR DIGITAL EMAIL + ID IS REQUIRED FOR ENTRY
THERE ARE NO PHYSICAL TICKETS FOR OUR EVENTS
NO REFUNDS ON POSTAGE FOR 'TICKET ONLY' PLEASE SELECT 'COLLECT IN STORE' FOR SHIPPING OPTION.
IF YOU ARE BUYING FOR SOMEONE ELSE, PLEASE ADVISE ON THE NOTES AT CHECKOUT.
ORDERS CAN NOT BE CHANGED ONCE CHECK OUT HAS BEEN COMPLETED.
LINE UPS AND RUNNING TIMES ARE SUBJECT TO CHANGE.
PRODUCT BUNDLE COLLECTION
YOU HAVE 14 DAYS FROM RELEASE DATE TO COLLECT YOUR PRODUCT BUNDLE PURCHASED FROM STORE.
We have been operating a safe click & collect service through lock downs.
For those unable to collect from us we have the option to send the product by post with an additional postal cost.
Please email to arrange this.
All under 18 to be accompanied by an adult
under 18's MUST be accompanied by a full paying adult at all times
TICKETS WILL NOT BE POSTED
Please select collect in store option
(BUT NO NEED TO COLLECT ANYTHING)
as tickets are not printed,
just an email reminder will be emailed out before the event.
It's the responsibility of the ticket holder to ascertain whether an event has been cancelled and the date / time of any rescheduled event.
PLEASE NOTE: IN THE EVENT OF A WEBSITE ERROR, WE RESERVE THE RIGHT TO OFFERING AN ALTERNATIVE
WE HAVE THE RIGHT TO CANCEL, REFUND, AND REFUSE ENTRY TO OR REMOVE FROM ANY OF OUR EVENTS ANY PERSONS BEING PHYSICALLY OR VERBALLY ABUSIVE TOWARDS A MEMBER OF THE VINILO TEAM.
By proceeding to buy you are agreeing to the terms and conditions as stated.
Thank you for reading.