EVENT TERMS & CONDITIONS

Vinilo Record Store

EVENT TERMS AND CONDITIONS 


To gain entry to our events, purchase one of the options on our site.


By making a purchase you are agreeing to the following terms and conditions: 


PLEASE READ ALL THE INFORMATION ON THE EVENT PAGES BEFORE MAKING A PURCHASE AND MAKE SURE YOU FULLY UNDERSTAND. 


PLEASE NOTE:


Ticket only option is limited to 1 per person. No exceptions 

All other bundles are limited to 4 per person. No exceptions. 


PLEASE READ THE FOLLOWING VERY CAREFULLY:


STRICTLY NO REFUNDS FOR THESE EVENTS


TICKETS CAN NOT BE REPLACED, ONCE PURCHASED THEY CAN NOT BE CANCELLED, EXCHANGED, REFUNDED OR RE SOLD.


PLEASE DO NOT OVER ORDER ON ANY OF THE ITEMS, THIS WILL RESULT IN YOU MISSING OUT.


/// FOR EXAMPLE ///


Order 3 x CD + Tickets & 1 x Ticket only = Successful order. 

Order 2 LP + Tickets + 2 CD Tickets = Successful order. 

Order 5 x CD + Tickets & 3 x Ticket only = Unsuccessful order. 

Order 8 Ticket Only = Unsuccessful order.


All Unsuccessful orders will be fully refunded within 7 working days from date of purchase. 


STRICTLY NO TICKET RE SELLS ON ANY OF OUR EVENTS 

WE RESERVE THE RIGHT TO REFUSE ADMISSION TO ANYONE RE SELLING OUR TICKETS .


YOUR DIGITAL EMAIL + ID IS REQUIRED FOR ENTRY 

THERE ARE NO PHYSICAL TICKETS FOR OUR EVENTS 

YOU WILL RECEIVE 1 DIGITAL NOTIFICATION BY EMAIL PER ORDER 

PLEASE ENTER ALL YOUR DETAILS CAREFULLY AT THE CHECK OUT AND MATCH YOUR ADDRESS TO THE ADDRESS THAT YOUR CARD IS REGISTERED TO.


IF YOU ARE BUYING FOR SOMEONE ELSE, PLEASE ADVISE ON THE NOTES AT CHECKOUT. 


ORDERS CAN NOT BE CHANGED ONCE CHECK OUT HAS BEEN COMPLETED. 


LINE UPS AND RUNNING TIMES ARE SUBJECT TO CHANGE.

WE WILL NOTIFY YOU AS SOON AS WE CAN IF AN EVENT HAS BEEN CANCELLED WITH THE EMAIL YOU HAVE PROVIDED WHEN BUYING TICKETS FOR THE EVENT






TROUBLESHOOTING / FAQ's 


My order has gone through and my money has come out of my bank but i have no email? 

If you do not receive an email with a confirmation number, then your order will not have gone through. Your money will be returned with in 24hr. The reason this has happened is that details have not been entered correctly on the check out. Your card registered address and name / details must all be entered exactly or the order will not process. This is to prevent on line fraud. Please try again with the correct details. 


Im under 16 do i need an adult to accompany me? 

Yes, the show is all ages but any under 16's MUST be accompanied by a full paying adult at all times. No drop offs. Max 4 under 16 with 1 over 18 yr old. 


I have no Digital Email? 

These will be sent out in batches, we aim to have these all sent out 10 days before. 



Thank you


Vinilo Team