EVENT TERMS AND CONDITIONS

PLEASE READ

PLEASE READ ALL THE INFORMATION ON THIS PAGE BEFORE MAKING A PURCHASE AND MAKE SURE YOU FULLY UNDERSTAND. 

PLEASE NOTE: 


TICKET ONLY option is limited to 1 per person per order. 

No exceptions.

Do not order more than 4 Bundles per person per order. 

No exceptions.


To gain entry to this exclusive event, purchase one of the options on our site.


PLEASE READ THE FOLLOWING RULES VERY CAREFULLY: 

STRICTLY NO REFUNDS FOR THIS EVENT 

PLEASE DO NOT OVER ORDER ON ANY OF THE ITEMS, 

THIS WILL RESULT IN YOU MISSING OUT. 


/// FOR EXAMPLE /// 

Order 1 x CD + Ticket = Successful order. 

Order 5 x CD + Tickets & 3 x Ticket only = Unsuccessful order. 

Order 1 Ticket Only = Successful order. 

Order 3 x CD + Tickets & 2 x CD + Ticket = Unsuccessful order. 

Order 1x Ticket only + 3 x CD + Ticket = Successful order. 


All Unsuccessful orders will be refunded within 7 working days from date of purchase. 


STRICTLY NO TICKET RE SELLS ON THIS EVENT 

WE RESERVE THE RIGHT TO REFUSE ADMISSION TO PEOPLE RE SELLING OUR TICKETS.


YOUR DIGITAL EMAIL + ID IS REQUIRED FOR ENTRY 


THERE ARE NO PHYSICAL TICKETS FOR OUR EVENTS 


NO REFUNDS ON POSTAGE FOR TICKET ONLY PLEASE SELECT 'COLLECT IN STORE FOR SHIPPING!’ OPTION.



PLEASE ENTER ALL YOUR DETAILS CAREFULLY AT THE CHECK OUT AND MATCH YOUR ADDRESS TO THE ADDRESS THAT YOUR CARD IS REGISTERED TO.

IF YOU ARE BUYING FOR SOMEONE ELSE, PLEASE ADVISE ON THE NOTES AT CHECKOUT. 


ORDERS CAN NOT BE CHANGED ONCE CHECK OUT HAS BEEN COMPLETED. 


LINE UPS AND RUNNING TIMES ARE SUBJECT TO CHANGE.

WE WILL NOTIFY YOU AS SOON AS WE CAN IF AN EVENT HAS BEEN CANCELLED WITH THE EMAIL YOU HAVE PROVIDED WHEN BUYING TICKETS FOR THE EVENT.


YOUR CONFIRMATION EMAIL + ID IS REQUIRED FOR ENTRY THERE ARE NO PHYSICAL TICKETS FOR THIS EVENT. 

YOUR CONFIRMATION EMAIL IS YOUR TICKET!


PLEASE ENTER ALL YOUR DETAILS CAREFULLY AT THE CHECK OUT AND MATCH YOUR ADDRESS TO THE ADDRESS THAT YOUR CARD IS REGISTERED TO. 


YOU HAVE ONE CALENDAR MONTH FROM THE EVENT TO COLLECT YOUR ITEM PURCHASED FROM THE STORE.



TROUBLESHOOTING / FAQ's


My order has gone through and my money has come out of my bank but i have no email?

Please check you entered you email address correctly.

If you do not receive an email with a confirmation number, then your order will not have gone through. 

Your money will be returned with in 24hr. The reason this has happened is that details have not been entered correctly on the check out. 

Your card registered address and name / details must all be entered exactly or the order will not process. This is to prevent on line fraud. 

Please try again with the correct details. 



Im under 16 do i need an adult to accompany me?


Yes, the show is all ages but any under 16's MUST be accompanied by a full paying adult at all times. 

No drop offs. Max 4 under 16 with 1 over 18 yr old.


I have no Digital Email?

These will be sent out in batches, we aim to have these all sent out 10 days before.


By proceeding to buy you are agreeing to the terms and conditions as stated. 


Thank you

Vinilo Team 


PS: Support the band and buy the product so the events can continue!