Accessibility Tickets
Accessibility Tickets
We offer accessible seating, wheelchair spaces, and personal assistant (PA) tickets for guests with long-term or permanent access needs. These services are not available for temporary conditions (e.g. injuries, pregnancy).
How to Apply
- 
Buy your standard ticket or ticket bundle.
 - 
Email your request within 5 days of booking—spaces are limited and may fill up.
 
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For accessible seating/wheelchair spaces:
📧 vinilo.access@gmail.com - 
For PA tickets:
📧 vinilo.access@gmail.com 
Include:
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Your order number
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One of the accepted proofs of eligibility (see below)
(Feel free to blank out financial details) 
Accepted Proof of Eligibility
- 
Access Card (with or without +1)
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DLA (any rate for access / middle+ for PA)
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PIP
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Attendance/Severe Disablement Allowance
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BD8 or CVI Certificate (or equivalent from optometrist)
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D/deaf registration
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Armed Forces Independence Payment
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War Disablement Pension
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Letter from a GP, nurse, or social worker confirming long-term disability and support needs
 
Personal Assistants (PAs)
PA tickets are for those who cannot attend without support.
By accepting a PA ticket, the assistant agrees to provide all necessary help, including during emergencies.
Venue facilities vary 📧 vinilo.access@gmail.com with any specific questions.