Accessibility Tickets
Accessibility Tickets
We offer accessible seating, wheelchair spaces, and personal assistant (PA) tickets for guests with long-term or permanent access needs. These services are not available for temporary conditions (e.g. injuries, pregnancy).
How to Apply
- Buy your standard ticket or ticket bundle.
- Email your request within 5 days of booking—spaces are limited and may fill up.
- For accessible seating/wheelchair spaces:
📧 vinilo.access@gmail.com - For PA tickets:
📧 vinilo.access@gmail.com
Include:
- Your order number
- One of the accepted proofs of eligibility (see below)
(Feel free to blank out financial details)
Accepted Proof of Eligibility
- Access Card (with or without +1)
- DLA (any rate for access / middle+ for PA)
- PIP
- Attendance/Severe Disablement Allowance
- BD8 or CVI Certificate (or equivalent from optometrist)
- D/deaf registration
- Armed Forces Independence Payment
- War Disablement Pension
- Letter from a GP, nurse, or social worker confirming long-term disability and support needs
Personal Assistants (PAs)
PA tickets are for those who cannot attend without support.
By accepting a PA ticket, the assistant agrees to provide all necessary help, including during emergencies.
Venue facilities vary 📧 vinilo.access@gmail.com with any specific questions.