Delivery Rates & Shipping Information + FAQ'S

Shipping + FAQ's

Order processing time 4 - 5 working days. 

UK £5.95 48hr Tracked & Signed) 

Free Domestic Shipping on orders £150 +  

FAQ's

Do you ship internationally?

Not with new orders at the moment, but we will ship out older orders that have paid international shipping. 

Do you ship pre-orders on the day of release?

We aim to ship pre-releases to arrive on the day of release, but this is not something we are able to guarantee, due to a number of variable circumstances. Rest assured we will get your record out to you as soon as possible.

May I have a tracking number?

You will receive a tracking number once it has been processed. 

When will you ship my item?

Delivery will be made as soon as possible after your order has been  accepted, depending on release date, stock availability, and may be affected by busy times of year. We aim to get things out to you as soon  as possible. You will receive a notification email once your item has been charged and shipped.

If your order contains a Pre Order, we will not be able to ship your order in full until the Pre Order release date. 

Is my order ready to collect?

You will receive an email telling you your order is ready to collect.

You can collect from both Southampton and Bournemouth Vinilo stores. 

If you require collection from Vinilo Bournemouth, please add this on the notes section at checkout. 

Returned parcels:

If your parcel is returned to Vinilo because of an incomplete or erroneous address, or because it was not collected from a local depot, we will have to send you a link for additional postage in order to re-send it.