Spring Sale Now On!

Event Terms & Conditions

Event Terms & Conditions

Please read the following carefully before purchase: 
Thank you for supporting the artists new album.
An Outstore / Instore is a very special intimate live performance by the artist to promote their new album. 
Often these events are 40 - 50 mins


Rescheduled / TBC  / Touring Commitments 

Event dates and timings are subject to change, postponed TBC
pending artist change of tour schedule / travel commitments.
We will inform you with any changes to the email address you have provided us at checkout. 
Please do not contact us until a rescheduled date is announced. 
We will email you as soon as we have a new date.
TBC Out Stores
We will be working with the label, artist, venue to reschedule.
We will be in touch with you when a rescheduled date has been confirmed.
Not before.
Once a new date has been confirmed, if you are unable to make the new date, refunds / part refunds will be available. 
The reschedule email will have a closing date for all refunds, once this has expired we will not be able to issue any further refunds.
Cancelled Outstore Events 
If an outstore is cancelled, we will issue refunds accordingly in line with your original order.
If you have already had a refund due to not being able to make a rescheduled event, you will not be entitled to a full refund if that event gets cancelled. 
  The refund email will have a closing date for all refunds, once this date has expired we will not be able to issue any further refunds. Due to the time elapsed from the order to the refund, we will ask you to provide us with a preferred method of payment for us to send the refund in line with your orignial order. 
Please note the following regarding ticket transfers:
Please be aware any fraudulent ticket transfers or 3rd party ticket sales will not be the responsibility of Vinilo Record Store. 
You can transfer your ticket.
The ticket will remain in your name and it will remain your responsibility to update the new ticket holder with any updates or changes regarding the outstore.  
You will need to forward your original order confirmation email & your See Tickets e-ticket you receive to the person you are transferring it to for us to check & scan at the door.
We reserve the right to cancel tickets that have been re sold at inflated prices.
‘Ticket Only’
The ‘ticket only’ option is limited to 1 per person.
Please note anyone purchasing more than one 'ticket only' will be refunded / asked to upgrade at doors. 
If you require more than one entry to an event, please also purchase a ticket & album bundle, this will help support the artist.
Entry to our events: Tickets
Your e-ticket from See Tickets 
Tickets will be emailed to the email address you provide at checkout. 
Orders cannot be changed once checkout has been completed. 
Extra Shows:
If an extra show is added due to popular demand, we are not able to transfer or swap tickets from one show to another. 
Product bundle collection:
You have 14 days from the event date to collect your product bundle purchased from store.
Shipping can be arranged if you are unable to collect. 
Search Additional Postage UK on our web store and include your original order number on the notes section. 
Order Cancellations:

All tickets & ticket bundles are non refundable unless an event is postponed or cancelled. Please read above. 

Under 18's (14+) MUST be accompanied by a full paying adult at all times  

It's the responsibility of the ticket holder to ascertain whether an event has been cancelled and the date / time of any rescheduled event. 
We will update our listings & email updates.
Please insure you have checked out with the correct email address.
We have the right to cancel, refund, refuse or remove from any of our events any persons being physically or verbally abusive towards a member of the Vinilo team.
 We will send out an email before any outstore event with venue address, stage times and any further updates.
Tickets will be emailed via See Tickets before the event date. 
Please email info@vinilo.co.uk with any order enquiries. 
By proceeding to purchase you are agreeing to the terms & conditions as stated. 
Thank you for reading.
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