Event Terms & Conditions

 

Event Terms & Conditions

Please read the following carefully before purchase:

Thank you for supporting the artist's new album.

An Outstore / Instore is a very special, intimate live performance to promote a new release—typically lasting 40–50 minutes.

Accessibility Tickets Info

Format Options Example:

1 x Ticket + 1 x CD (max 4 per person/household).
Purchasing 1 bundle = 1 ticket + 1 CD.
If you want 4 tickets & 4 CDs, you must add the product 4 times.

Rescheduled / TBC / Touring Commitments

Event dates/times are subject to change based on artist schedules.
We will notify you by email. Do not contact us until a new date is confirmed.
Refunds will be available if you can't attend the rescheduled date.
Refunds will close on a stated deadline—no exceptions after that.

Cancelled Outstore Events

If cancelled, refunds will be issued in line with your original order.
If you've already received a refund due to a reschedule, you won't receive a second full refund.
You may be asked for payment details for refunds due to the time between order and cancellation.

Ticket Transfers

Tickets can be transferred, but remain under the original buyer's name.
It is your responsibility to forward all updates and the original confirmation + e-ticket.
Fraudulent transfers or resales at inflated prices may result in cancellation of tickets.

'Ticket Only' Option

Strictly limited to 1 per person/household.
Multiple purchases will be refunded.
Need more than 1 ticket? Buy a ticket + album bundle to support the artist.

Entry to Events

You must present your See Tickets e-ticket.
Tickets are sent to the email provided at checkout.<

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