Event Terms & Conditions
Thank you for supporting the artists new album.
An Out Store is a special live performance by the artist to promote their new album.
Please read the following carefully before purchase:
Whilst is it no longer mandatory, we strongly advise
A negative lateral flow test within the last 24 hours
Wear a face mask for the safety of yourself our staff and artist but we will not ask you to wear one.
PLEASE STAY HOME IF YOU HAVE ANY COVID SYMPTOMS
Rescheduled / TBC out stores / COVID19 / Touring Commitments
Event dates are subject to change, postpone TBC pending government Public Health England guidance around the coronavirus outbreak or artist change of tour schedule.
We will inform you with any changes to the email address you have provided us at checkout.
Please do not contact us until a rescheduled date is announced.
TBC Out Stores
We will be working with the label, artist, venue & government guidelines to reschedule any event that moves to TBC.
We will be in touch with you when a rescheduled date has been confirmed.
Once a new date has been confirmed, if you are unable to make the new date, refunds / part refunds will be available.
The reschedule email will have a closing date for all refunds, once this has expired we will not be able to issue any further refunds.
Cancelled Outstore Events
If an outstore is cancelled, we will issue refunds accordingly.
If you have already had a refund due to not being able to make a rescheduled event, you will not be entitled to a full refund if that event gets cancelled.
Please note the following regarding ticket transfers:
Please be aware any fraudulent ticket transfers will not be the responsibility of Vinilo Record Store.
You can transfer your ticket.
The ticket will remain in your name and it will remain your responsibility to update the new ticket holder with any updates or changes regarding the outstore.
You will need to forward your original order confirmation email to the person you are transferring it to for us to check at the door.
We reserve the right to cancel tickets that have been re sold at inflated prices.
The ‘ticket only’ option is limited to 1 per person.
Please note anyone purchasing more than one 'ticket only' will be refunded / asked to upgrade at doors.
Entry to our events: Tickets
Only your order email + ID is required for entry.
We DO NOT print any tickets for our events.
We DO NOT send any tickets for our events.
Orders cannot be changed once checkout has been completed.
If an extra show is added due to popular demand, we are not able to transfer or swap tickets from one show to another.
Product bundle collection:
You have 14 days from the event date to collect your product bundle purchased from store.
Shipping can be arranged.
Search Additional Postage UK on our web store and include your original order number on the notes section.
Under 18's (14+) MUST be accompanied by a full paying adult at all times
It's the responsibility of the ticket holder to ascertain whether an event has been cancelled and the date / time of any rescheduled event.
We will update our listings & email updates.
Please insure you have checked out with the correct email address.
We have the right to cancel, refund, refuse or remove from any of our events any persons being physically or verbally abusive towards a member of the Vinilo team.
We will send out an email 2 days before any outstore event with venue address, stage times and any further updates.
Please email email@example.com with any order enquiries.
By proceeding to purchase you are agreeing to the terms & conditions as stated.
Thank you for reading.